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already addressed here. If not, please contact us directly. |
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Q: How do I select different
colors when ordering several blankets ?
Simply select the total quantity of the respective blanket and
select just one of your desired colors. Upon checkout you have the
opportunity to include a message where you can type in more color
names. Or, you may send us an email with the color names. We'll check
back with you soon and confirm everything.
Q: Do I get a discount if I order several
items ?
Yes! Please contact
us ahead with details of your intended order and we'll send you
your special discount details.
Q: Can I order a blanket made to my
size requirements ?
We delight in doing this. Please contact
us with size details and we send you our quote.
Q: How do I order a cashmere baby blanket in
a custom color ?
Please use the 'Custom Color' field in the shopping cart and fill
in the color name.
Q: How much is shipping if I order
several items ?
Regardless of your order volume, shipping is a flat $25.00. Q: How long does shipping take ?
We ship with Fedex and to most major cities in the USA it takes 2-3 days. To other cities it will take up to 5 days. Q: I have troubles getting the colors
displayed.
You can view our color selection from these URLs: 1. http://www.aseana-lounge.com/cashmere/colors/colors.shtml 3. http://www.aseana-lounge.com/cashmere/colors/more_colors/pmscolors/pmscolors.html Q: Do you offer a catalogue ?
Unfortunately, we offer no catalogue. Q: Can I order a color chart ?
We take pride in offering a very large selection of color shades. A comprehensive color chart would become very bulky and expensive to ship. Q: Can I have a product shipped as
a gift to someone ?
Yes, of course. To do so, order with your credit card details and upon checking out type in the address of the recipient. Q: Can I use my Moneybookers account
?
Absolutely, and you even get a 5% discount. Please do not use the shopping cart. Just send us your order details by email and we send you the payment link. Q: What's your Refund Policy
?
If you are dissatisfied with our product due to a damaged weave and/or irregular dyeing, please return the product within 7 days ex your country and we will grant a refund. Returned item(s) has/have to be unused. We are not responsible if a product does not match with a color of your wardrobe, unless you explicitly mention its Pantone color #. Please note that digital color graphics can show differently on computer monitors. Digital color graphics may not show the exact tone of a Pantone color. Regular mailings (such as US Mail) to Nepal often do not reach the recipient. Please make sure you send goods by courier service. See more here. |
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